The Manager of Cybersecurity Advisors leads a regional team from Prague responsible for delivering exceptional service to Rapid7 Managed Services customers across Central Europe.
Requirements
- Lead a portion of our global Cybersecurity Advisor team for Rapid7 Managed Services
- Recruit, mentor, and retain excellent team of Cybersecurity Advisors across Rapid7 Managed Services
- Be responsible for the Central European Managed Services customer book of business. Building relationships with those customers, owning customer escalations and forecasting customer health.
- Drive collaboration, learning and process improvement in the Cybersecurity Advisor team to scale Managed offerings and drive smart growth in the business
- Collaborate with Rapid7 Managed SOC and technology teams and the broader Rapid7 Products organization to improve Rapid7 Managed offerings and the technologies that enable them
- Collaborate with Rapid7 Services and Customer Success organizations focused on maturity
- Interface with key customers/prospects on service strategy and service issues
Benefits
- Competitive salary
- Benefits package
- Opportunity for professional growth and development