Banking Customer Service
RayaCXCairo, Cairo, Egypt
Posted December 12, 2025
Full Time
About the Company
RayaCX is a leading customer experience management company that provides exceptional services to clients in various industries, including banking.
Job Description
RayaCX is a leading customer experience management company seeking a highly motivated and skilled Banking Customer Service Representative to join our team in Cairo, Egypt. The role involves providing top-notch customer service to clients in the banking industry, handling customer inquiries, complaints, and requests, and ensuring their satisfaction and retention.
Requirements
- Bachelor's degree in Business Administration, Finance, or a related field
- 2+ years of experience in customer service, preferably in the banking industry
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to work in a fast-paced and dynamic environment
- Proficient in Microsoft Office and customer service software
- Fluent in English and Arabic (written and spoken)
- Availability to work flexible hours, including weekends and holidays, if needed
Benefits
- Competitive salary and benefits package
- Positive and inclusive work environment