Entertainment Platform Customer Support
RayaCX6th of October, Giza, Egypt
Posted December 12, 2025
8000 - 10500 EGP
Full Time
About the Company
RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We specialize in providing top-notch customer support services for various industries, including entertainment platforms.
Job Description
We are seeking a highly motivated and customer-oriented individual to join our team as an Entertainment Platform Customer Support Representative. In this role, you will be responsible for providing excellent customer service to users of our entertainment platform, ensuring their satisfaction and loyalty to our brand.
Requirements
- College degree preferred
- 6 months of customer service experience, preferably in a call center
- Excellent communication skills, both verbal and written, in English and Arabic
- Strong problem-solving and troubleshooting abilities
- Familiarity with entertainment platforms and a passion for the industry
- Ability to work in a fast-paced and dynamic environment
- Flexibility to work shifts and weekends, as needed
- Proficiency in using CRM systems and other customer support tools
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
- Dynamic and inclusive work culture
- Chance to work with a diverse team of professionals
- Employee recognition and rewards program