Senior Systems Administrator
RayaCX6th of October, Giza, Egypt
Posted January 5, 2026
Full Time
About the Company
RayaCX delivers next‑generation business process outsourcing and customer experience solutions to Fortune 1000 clients worldwide. The company specializes in omnichannel customer service, digital CX, and contact center operations, leveraging advanced analytics, AI, and chatbot technologies to enhance service quality. By sourcing highly skilled talent from competitive labor markets and applying rigorous continuous improvement strategies, RayaCX offers integrated CX consultancy, HRO, and social media moderation services that drive measurable business outcomes. Its long‑standing partnership with global enterprises across North America, Europe, the Middle East, and Africa underscores its reputation for innovation, reliability, and scalable customer experience excellence.
Job Description
Senior Systems Administrator is responsible for designing, implementing, managing, and optimizing the organization's IT infrastructure.
Requirements
- Bachelors degree in Computer Science, Information Technology, or related field.
- 5–8+ years of experience in systems administration or IT infrastructure roles.
- Strong experience with Windows Server and/or Linux environments.
- Hands-on experience with virtualization (VMware, Hyper-V).
- Knowledge of cloud platforms (Azure, AWS, GCP).
- Experience with Active Directory, DNS, DHCP, Group Policy.
- Familiarity with monitoring tools, backup solutions, and scripting (PowerShell, Bash, Python).
- Understanding of ITIL processes, security frameworks, and best practices.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance