Technical Support Agent
RayaCXCairo, Cairo, Egypt
Posted January 5, 2026
Full Time
About the Company
RayaCX is a leading customer experience management company based in 6th of October City, Egypt.
Job Description
RayaCX is seeking a Technical Support Agent to provide technical assistance and support to clients, ensuring their satisfaction and success with our products and services.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- 2+ years of experience in technical support or a similar role
- Strong technical skills and knowledge of computer systems and software
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Customer-oriented with a strong focus on delivering high-quality service
- Experience with customer service software and CRM systems
- Fluent in English (both written and verbal)
- Availability to work flexible hours, including weekends and holidays if needed.
Benefits
- Competitive salary and benefits package
- Opportunities for career growth and development
- Dynamic and collaborative work environment
- Training and support to enhance technical and customer service skills
- Access to the latest technology and tools