AI Operations Strategy Director

Join Realtor.com in its mission to empower people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. As the AI Operations Strategy Director, you will lead the design, implementation, and execution of AI-powered workflow automation across the Consumer organization, driving measurable productivity improvements and building reusable AI workflows.

Requirements

• 12+ years of experience in technical operations, workflow automation, or technology enablement
• At least 3 years of hands-on implementation experience with AI or automation solutions
• Bachelor's degree or equivalent experience
• Strong technical fluency and experience working with engineers, reviewing implementations, and getting hands-on with tools
• Proven track record of shipping AI or automation projects from concept through production at scale
• Operational background, experience designing, improving, or scaling complex operational workflows

Benefits

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location