AI Operations Strategy Director

Join Realtor.com as the AI Operations Strategy Director and lead the design, implementation, and execution of AI strategy across the Realtor.com Next organization. Drive productivity improvements, automation opportunities, and measurable business outcomes. Collaborate with cross-functional teams to identify and prioritize AI opportunities. Develop frameworks for evaluating, piloting, and scaling AI solutions.

Requirements

• 12+ years of experience in business operations, product strategy, or technology enablement
• 3 years in a leadership capacity
• Demonstrated experience implementing AI or automation solutions in large-scale operational environments
• Experience with Claude (or like technologies) required
• Strong technical fluency
• Strong analytical, systems-thinking, and cross-functional leadership skills
• Proven track record of shipping taking AI or automation projects from concept through production at scale
• Excellent communication and executive presentation skills
• Experience working across both technical (product, engineering) and non-technical (sales, ops, CX) teams
• Comfort with ambiguity and the ability to translate vision into actionable frameworks
• Bachelor’s degree or equivalent experience

Benefits

• Inclusive and Competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Immediate eligibility into Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program for degreed and non-degreed programs
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in each office location