Service Delivery Manager
ReflexCape Town, Western Cape, South Africa
Posted February 23, 2026
Full Time
About the Company
Reflex is a distinguished provider of Information and Communication Technology (ICT) solutions, specialising in delivering innovative ICT solutions across various industries.
Job Description
Reflex is seeking a Service Delivery Manager to oversee incident, problem, change, and request management across assigned clients, ensuring exceptional service delivery and an unrivalled client experience.
Requirements
- Service Management
- Performance & Quality Management
- Reporting & Governance
- Client Experience & Relationship Management
