Provider Success Manager

As a Provider Success Manager at Regard, you will own the education process and provider relationship throughout the contract period for assigned client organizations. This role requires close collaboration with the Customer Experience team, identifying and escalating barriers to adoption, and recommending opportunities to improve onboarding and clinician communication processes.

Requirements

• 4+ years of experience in healthcare, software application end user education, or related field
• Demonstrated operational proficiency with either Epic or Cerner EHR platforms
• Experience working with physicians or in a hospital setting
• Able to confidently interface with physicians
• Experience contributing to or leading process improvement initiatives in a fast-growing or evolving organization

Benefits

• 99% employer paid health benefits (Medical, Dental, and Vision) + One Medical subscription
• 18 PTO days/yr + 1 week holiday break
• Annual $750 learning & development stipend
• Company-sponsored team retreat + social events
• A sabbatical program