IT Help Desk Specialist (Bilingual English/Spanish)
RegisHR (Human Resources)Miami, Florida, United States
Posted April 1, 2026
Full Time
About the Company
RegisHR is an ESAC-accredited PEO headquartered in Miami, FL, offering comprehensive HR services to businesses of all sizes. Our core offerings include HR compliance, payroll processing, employee benefits administration, workers' compensation, and training & development. By leveraging economies of scale, RegisHR provides Fortune 500-level benefits at cost-effective rates, ensuring clients stay competitive and compliant while attracting top talent.
Job Description
We are seeking a dynamic and bilingual IT Help Desk Specialist (English/Spanish) to join our technology support team.
Requirements
- Provide prompt and professional technical support to end-users via phone, email, or chat in both English and Spanish
- Provide help desk support for staff (hardware, software, and systems)
- Troubleshoot and resolve technical issues in a timely manner
- Research and implement solutions for recurring problems
- Assist with system setup, user accounts, and access management
- Support day-to-day IT operations and internal systems
- Set up, install, and move equipment (computers, monitors, etc.) as part of daily IT support
- Document incidents, resolutions, and service requests accurately in help desk ticketing systems
Benefits
- Pay is based on experience, with opportunities for growth as you develop your skills
