As a Lead Engagement Manager, you will provide strategic leadership across a portfolio of high-value, complex accounts while managing and mentoring a team of Engagement Managers.
Requirements
- Extensive experience in consulting, professional services, financial services or banking
- Strong understanding of the financial services industry, with deep knowledge of fraud and risk-related domains
- Proven experience leading complex customer engagements and managing senior stakeholder relationships
- Demonstrated people leadership experience, including mentoring or managing high-performing teams
- Ability to work effectively with highly technical teams and translate complex concepts for executive and non-technical audiences
- Strong problem-solving, strategic thinking, and decision-making skills
- Experience with rule engines and fraud solutions is a strong asset
- Fluency in English
- Fluency in one additional language (French, Spanish, German, Russian or Italian) preferred
Benefits
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
