Customer Success Manager
ReploSan Francisco, California, United States
Posted December 14, 2025
Full Time
About the Company
Replo is an e-commerce platform designed to help businesses increase sales online. By offering advanced tools and strategies, Replo empowers merchants to optimize their digital storefronts and drive more conversions. What sets Replo apart is its focus on user-friendly interfaces and data-driven insights, enabling clients to make informed decisions and enhance their online presence effectively.
Job Description
We're hiring a Customer Success Manager to join our team in San Francisco. The role involves owning a portfolio of high-value customers, leading onboarding, and expanding their usage of our product. You'll work hands-on with customers, build relationships, and drive revenue growth.
Requirements
- Managing high-value customer relationships (B2B SaaS, agencies, or ecommerce tooling)
- Building, troubleshooting, and jumping into the product with customers
- Strong written and verbal communication skills
- Operating independently without heavy product or design support
Benefits
- Full benefits package
- 401k matching
- Retirement plan
- Paid time off
