Customer Success, Senior Associate
rePurpose GlobalBengaluru, Karnataka, India
Posted April 8, 2026
Full Time
About the Company
rePurpose Global is a pioneering Plastic Action Platform that brings together brands, consumers, innovators, and policymakers to combat the plastic waste crisis. Through its circular economy solutions, rePurpose has helped over 500 companies reduce their plastic footprints and recover over 30 million kilograms of plastic waste from the environment, impacting millions of people and marginalized waste workers worldwide.
Job Description
We are looking for a detail-oriented and proactive Senior Customer Success Associate to manage automated customer accounts and provide high-quality support to customers.
Requirements
- 2+ years experience in customer success, support, operations, or similar
- Strong spoken and written communication skills — clear, concise, and empathetic
- Highly organized with the ability to juggle multiple priorities
- Comfortable working with data and identifying patterns
- Strong problem-solving skills — able to identify and propose effective solutions
- Proactive mindset — you don’t wait to be told what to do
- Ability to work autonomously, setting your own tasks and priorities to achieve goals
- Adaptable and comfortable working in a fast-paced, evolving environment — able to handle changing scopes, wear multiple hats, and keep up as the organization grows
- Interest in sustainability, climate, or impact-driven businesses
- Familiarity with ticketing systems or CRM tools (Zendesk, Hubspot, Salesforce)
