Customer Experience Associate
ReSource ProTexas, United States • Texas, United States
Posted March 27, 2026
22500 - 47880 USD
Full Time
About the Company
ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth.
Job Description
We're looking for a Customer Experience Associate to join our team. As a Customer Experience Associate, you will provide front-line customer service support to ReSource Pro Compliance customers. You will receive and handle customer inquiries via phone, email, and/or chat, and provide exceptional customer service to customers.
Requirements
- High School diploma or equivalent
- 1-2 years of customer service experience
- Previous insurance experience or basic insurance knowledge preferred
- Tax filing experience preferred but not required
Benefits
- 100% paid employee health insurance
- Eligible for all medical, dental, and vision benefits
- 401k with employer match
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health