Customer Experience Associate
ReSource ProTexas, United States
Posted March 27, 2026
22500 - 47880 USD
Full Time
About the Company
ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth.
Job Description
The Customer Experience Associate provides front-line customer service support to ReSource Pro Compliance customers by processing tasks related to insurance regulatory compliance, client intake and/or sales support, responding to customer requests over phone and email. Work completed directly impacts trust and partnership with the client.
Requirements
- High School diploma or equivalent
- 1-2 years of customer service experience
- Previous insurance experience or basic insurance knowledge preferred
- Tax filing experience preferred but not required
Benefits
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health