Customer Experience Associate
ReSource ProWaco, Texas, United States
Posted March 27, 2026
Full Time
About the Company
ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth.
Job Description
We're looking for a Customer Experience Associate to provide front-line customer service support to our Compliance customers. As a close-knit team, we're committed to hiring individuals who engage in our amazing culture and embrace our Core Values.
Requirements
- High School diploma or equivalent
- 1-2 years of customer service experience
- Previous insurance experience or basic insurance knowledge preferred
- Tax filing experience preferred but not required
Benefits
- 100% paid employee health insurance available on Day 1
- Eligible for all medical, dental, and vision benefits on Day 1
- Remote positions are Internet stipend-eligible
- 401k with employer match, vested on Day 1
- HSA/FSA available
- Long Term and short-term disability employer-provided
- Generous PTO plan with paid holidays + floating holidays
- Development and growth opportunities
- Comprehensive wellness program and prioritization of employee health