Senior Customer Success Manager
Rezilient HealthCharlotte, North Carolina, United States
Posted May 12, 2026
Full Time
About the Company
Rezilient is redefining primary care by making it more accessible, seamless, and patient-centered through their innovative CloudClinic model.
Job Description
Rezilient is seeking a Senior Customer Success Manager to support and strengthen one of their most important health system partnerships in the Raleigh market. The ideal candidate will have real healthcare delivery experience and a data-savvy approach to driving engagement and member utilization.
Requirements
- 5-7 years of experience in customer success, healthcare account management, employee benefits consulting, or a similar client-facing role within healthcare services
- Data-driven mindset with the ability to analyze utilization data and develop engagement strategies informed by measurable insights
- Proven experience improving engagement, utilization, or adoption within complex healthcare or enterprise environments
Benefits
- Generous Paid Time Off
- Paid Family Leave
- Comprehensive Medical, Dental, Vision, and Life Insurance
- Stock Options
