Administrator, Print Support
RicohLansing, Michigan, United States
Posted April 14, 2026
Full Time
About the Company
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.
Job Description
Responsible for the daily support of assigned RICOH-managed devices within the customer’s fleet, including the delivery of supply, service, and asset management services. Ensures print availability and achievement of service level agreements (SLAs).
Requirements
- Typically requires: A 4-year college degree or equivalent work experience.
- Basic knowledge of printers, multifunction printers, and multifunction devices.
- Minimum of 2 years of project or program management experience with a proven record of customer service success.
Benefits
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually