Print Support Administrator
RicohBoston, Massachusetts, United States • Newton, Massachusetts, United States
Posted March 24, 2026
Full Time
About the Company
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide.
Job Description
The Print Support Administrator is responsible for the daily support of assigned RICOH managed devices, ensuring print availability and achievement of service level agreements (SLAs). The role involves responding to customer requests, service alerts, and technical support, with a strong focus on customer service.
Requirements
- Bachelor's degree or equivalent work experience
- Prior experience managing large-scale fleet implementations
- Basic knowledge of printers, multifunction printers, and multifunction devices
Benefits
- Medical, dental, life, and disability insurance options
- Retirement Savings Plan (401K)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Team member tuition assistance programs
- Paid vacation time and paid holidays annually