Head of Pipeline Operations & Client Experience
RimesLondon, England
Posted March 5, 2026
Full Time
About the Company
Rimes provides enterprise data management solutions to the global investment community with a passion for solving complex data problems and delivering accurate information and industry-leading technology.
Job Description
Rimes is seeking a Head of Pipeline Operations & Client Experience to lead global teams and drive operational excellence across their data management ecosystem. The successful candidate will oversee pipeline operations, shape client experience strategy, and collaborate with cross-functional teams to deliver high-quality service to clients.
Requirements
- Proven senior leadership experience in data operations, client service, or related fields
- Deep understanding of data pipeline architecture and client service frameworks
- Exceptional stakeholder management and communication skills
- Experience managing global teams and driving transformation in complex environments
- Strong analytical mindset with a focus on metrics and performance tracking
Benefits
- AXA Gym Membership Discount
- Healthshield Cashback plan
- Healthshield Perks platform (Breeze)
- MetLife Afterlife Support
- Metalife GP 24 hour virtual GP service
- Annual ‘purchase holiday’ scheme
- Chubbs Travel Insurance
- Group Income Protection scheme
- Death in Service Funds
- Referral bonus
