Senior Project Manager
RingCentralManila, Philippines
Posted January 26, 2026
Full Time
About the Company
RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.
Job Description
Senior Project Manager position at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). The Senior Project Manager will be responsible for project management, systems related support, process creation and updates, and communication and collaboration. The ideal candidate should have 2–3 years of experience in Professional Services operations, including billing, forecasting, and performance metrics within UCaaS and CCaaS environments.
Requirements
- 2–3 years of experience in Professional Services operations, including billing, forecasting, and performance metrics within UCaaS and CCaaS environments.
- At least 1 year of hands-on experience using project management tools, preferably Monday.com;
- Proven experience in process creation, documentation, and improvement;
- Bachelor’s degree in a related field.
- Excellent communication skills.
- Desired Qualifications:
- Solid understanding of the RingCentral products and familiarity with the Professional Services team’s functions and roles.
- Proven experience in process creation, documentation, and knowledge management.
- Strong attention to detail and ability to manage multiple projects simultaneously.
- Analytical mindset with the ability to identify gaps and propose solutions.
- Experience and discipline to incorporate Quality Assurance practices in all deliverables.
- Prior experience in Professional Services or similar client-facing roles.
- Experience with project management tools such as Monday.com at the administrative level.
- Understanding of operations of Professional Service organization, including: revenue and bookings; budgeting and forecasting; billing and accruals; planning and monitoring performance indicators
- Strong technical background in integration projects linking various systems (such as Monday.com, Salesforce, NetSuite, etc.), ensuring data integrity, technical feasibility, and operational efficiency
- Experience facilitating knowledge transfer and conducting team training sessions.
Benefits
- Comprehensive HMO package (medical and dental)
- Paid time off and paid sick leave
- Quarterly Performance Bonus
- Employee Assistance and Wellness Programs