Team Lead - Customer Success Mid-Market

We're a product-first team on a mission to help grow the cybersecurity culture. We want to instill cybersecurity good practices to employees in a way that's actually effective, and entertaining enough so that employees don't feel like they're working. We're hiring a Customer Success Team Lead to structure and elevate our CS performance as we scale.

Requirements

• Strong track record on renewals and expansion in B2B SaaS
• Experience managing a revenue quota or NRR target
• Ability to coach CSMs into revenue-generating profiles
• Strong analytical mindset (pipeline, forecasting, KPIs)

Benefits

• Competitive salary (€75,000 - €85,000 a year)
• Competitive stock package
• Up to 2 days per month of remote work