Business Operations Manager, Monetization (Product-Led Growth)

As a Business Operations Manager, Monetization (Product-Led Growth), you will own pricing and packaging strategies across our expanding product portfolio, focused on our Product-Led Growth (PLG) monetization motion, optimizing self-serve funnels, freemium-to-paid conversions, and paywall strategies across our suite of AI, HR, IT, and Spend products.

Requirements

• 6+ years of experience in a growth, pricing, business operations, management consulting, venture capital, or founder role—with a strong focus on Product-Led Growth (PLG) monetization and self-serve SaaS funnels
• Deep understanding of bottom-up SaaS business models and key PLG metrics (Activation Rates, Time-to-Value, PQL conversion, self-serve retention, LTV/CAC, and expansion loops)
• Naturally analytical mindset, with experience with SQL, product analytics tools (e.g., Amplitude, Mixpanel), and A/B testing frameworks
• Cross-functional fluency, experience in a highly cross-functional role with the ability to clearly describe and work within the organizational dynamics of a fast-growth company
• Altitude agility, ability to operate at all altitudes – from discussing PLG vision and board-level strategy with executives, to troubleshooting paywall logic and self-serve billing operations with individual contributors
• Extreme ownership and grit, ability to execute with conviction and good judgment with limited guidance

Benefits

• Competitive salary + benefits + equity