Manager, Data Specialist

Rippling is looking for a seasoned customer success leader to join its Implementation team as a Manager, Data Specialist. The successful candidate will coach and develop a team of Data Specialists, engage with high-priority customers, and drive improvement on key metrics.

Requirements

• 5+ years of SaaS experience in professional services, implementation, or customer success.
• 3+ years of professional experience leading a team; passion for supporting and guiding a team’s growth, career progress, and job performance.
• Ruthless prioritization and time management.
• Strong communication skills to work effectively with Implementation, cross-functional teams and customers.
• Great project management skills to lead, care about product ownership, an outstanding customer-centric mindset, and solving problems for our customers.