Operations Supervisor - PEO

Rippling is seeking an Operations Supervisor to lead a team of specialists in providing high-quality customer experience for PEO and ASO product categories. The role will involve managing client communication, building internal tooling and customer-facing features, and collaborating with Product and Engineering teams.

Requirements

• 3-4+ years of professional experience in a customer-facing operational role
• At least 1 year of direct people management experience
• Exceptional written and verbal communication skills
• Strong project management skills, attention to detail, and a proven track record of maintaining SLAs
• Extensive experience with Salesforce Service Cloud and a deep understanding of B2B product operations

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k plan