PEO Operations Analyst

Rippling is looking for a Client Operations Analyst to execute client onboarding processes and ensure ongoing regulatory compliance with various federal, state, and local agencies. This is an exciting opportunity to become a core operations team member.

Requirements

• 18+ months of US SaaS experience in a customer-facing Support or Implementation capacity
• Experience in an operational role, such as payroll operations, regulatory operations, or support operations is preferable
• Strong English communication skills (written and verbal)
• Strong problem solving skills: close attention to detail with excellent work product, time management, and execution
• Grit and patience since you’ll have to deal with U.S. government agencies
• Experience with Google Suite or Microsoft Office, for data analysis and task organization; familiarity with JIRA/Confluence, Slack, and HRIS systems a plus
• Ability to work in a dynamic environment with rotational shifts
• Willingness to work a PST shift