IT Operations Engineer

We are looking for an IT Operations Engineer to join our small, tight-knit team at Road, a fast-growing software company active in the dynamic electric driving (EV) market. As the backbone of day-to-day IT, you will ensure our 145 employees have everything they need to do their best work, whether they are in the office or working remotely.

Requirements

• Provide first-line technical support to employees, resolving issues across hardware, software, and collaboration tools efficiently and with a good user experience in mind.
• Own and execute onboarding and offboarding processes, including access provisioning and deprovisioning via Okta and Google Workspace.
• Configure and support systems including Microsoft Intune, Google Workspace, Okta, SentinelOne, and Jira Service Management.
• Perform routine patching, endpoint updates, and periodic access control reviews to keep our environment secure.
• Maintain clear and up-to-date IT documentation, including SOPs, troubleshooting guides, and our internal knowledge base in Confluence.
• Supporting our ISO 27001 and 27002 work by enforcing security policies, helping with access reviews, and feeding into our ISMS.
• Monitoring SentinelOne for incidents and keeping endpoints patched and protected.
• Keeping our meeting rooms and shared office tech running, since on-site colleagues depend on them every day.

Benefits

• 8% Pension allowance paid monthly with the freedom to invest at your discretion.
• SAR program: you get a claim right linked to the value development of Road because success is best when shared!
• Unlimited holiday policy.
• All the technology and business tools to succeed.
• Daily varied and healthy food options for lunch, all for free. And of course drinks at our own Road bar.
• Personal training and development opportunities.
• Referral program.
• Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam.