Senior Customer Solutions Engineer
Rocket SoftwareMadrid, Community of Madrid, Spain • Barcelona, Catalonia, Spain
Posted February 23, 2026
Full Time
About the Company
Rocket Software is the global technology leader and partner of choice empowering the world's leading businesses on their modernization journeys, spanning core systems to the cloud. Trusted by over 12,500 customers, 750 partners, and more than 3,200 employees around the world, Rocket Software empowers companies to maximize their data, applications, and infrastructure to deliver critical services that power our modern world. Rocket Software is a privately held U.S. corporation headquartered in the Boston area with centers of excellence strategically located throughout North America, Europe, Asia, and Australia. Rocket Software is a portfolio company of Bain Capital Private Equity.
Job Description
The Senior Customer Solutions Engineer is a product expert and trusted advisor providing primarily post sales technical expertise during the installation, implementation and post-implementation servicing of company products.
Requirements
- Established credibility as SME on multiple products.
- Develop in-depth conceptual and technical knowledge of Rocket product line including new releases, new products and interfaces.
- Provide consulting services to implement detailed customer implementation requirements.
- Liaison between customer, partners, Rocket technical support team and Rocket Sales staff to resolve complex issues
Benefits
- Flexible work arrangements