Client Success Associate

We are Rokt, a hyper-growth ecommerce leader. We are looking for a Client Success Associate to help us drive client outcomes, leverage AI & data, and champion the client internally. The role involves owning client relationships, driving client growth, and delivering impactful results.

Requirements

• Own Client Relationships: Serve as the primary point of contact for a portfolio of Rokt’s clients.
• Drive Client Growth: Develop and execute strategic plans for each account to increase engagement and revenue.
• Leverage AI & Data: Use AI-powered tools and analytics to gain actionable insights on client behavior and campaign performance.
• Champion the Client Internally: Collaborate with product, engineering, and marketing teams to advocate for your clients’ needs.
• Deliver Impactful Results: Track key success metrics (ROI, conversion, growth rates) for your clients.

Benefits

• Become a shareholder.
• Enjoy catered lunch every day and healthy snacks in the office.
• Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
• Dog-friendly office
• Extra leave (bonus annual leave, sabbatical leave etc.)
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London