We are Rokt, a hyper-growth ecommerce leader. We are looking for a Client Success Associate to help us drive client outcomes, leverage AI & data, and champion the client internally. The role involves owning client relationships, driving client growth, and delivering impactful results.
Requirements
- Own Client Relationships: Serve as the primary point of contact for a portfolio of Rokt’s clients.
- Drive Client Growth: Develop and execute strategic plans for each account to increase engagement and revenue.
- Leverage AI & Data: Use AI-powered tools and analytics to gain actionable insights on client behavior and campaign performance.
- Champion the Client Internally: Collaborate with product, engineering, and marketing teams to advocate for your clients’ needs.
- Deliver Impactful Results: Track key success metrics (ROI, conversion, growth rates) for your clients.
Benefits
- Become a shareholder.
- Enjoy catered lunch every day and healthy snacks in the office.
- Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance!
- Dog-friendly office
- Extra leave (bonus annual leave, sabbatical leave etc.)
- Work with the greatest talent in town
- See the world! We have offices in New York, Seattle, Sydney, Tokyo and London