IT Support Specialist

We are seeking an entry-level IT Support Specialist to join our Americas IT Hub in Mexico City. The role combines onsite IT support responsibilities with global service desk coverage, supporting employees across the Americas and globally.

Requirements

• Bachelor’s degree or in pursuit of Bachelor’s degree in Information Technology, CIS, MIS or related field
• Strong knowledge of: Microsoft Windows 11, Microsoft 365 (Outlook, Teams, OneDrive)
• Experience providing end-user support via help desk, hotline, or onsite assistance (internships accepted)
• Advanced English skills (spoken and written); daily professional use required

Benefits

• Opportunity to work in a global IT operating model
• Hands-on experience in a cloud-first consulting environment
• Chance to contribute to process improvements and participate in future-oriented IT initiatives