Analyst, Merchant Support Operations
Ross StoresNew York, New York, United States
Posted April 6, 2026
67600 - 80000 USD
Full Time
About the Company
Ross Stores, Inc. is a Fortune 500 off-price retailer that operates the Ross Dress for Less and D.D. Discs brands, with more than 2,200 stores across the United States, the District of Columbia, and Guam. The company’s core strategy is to keep operating costs low and pass those savings on to consumers, enabling it to offer high-quality merchandise—apparel, footwear, home goods, and more at a fraction of the price of traditional retailers. Over the past decade Ross has consistently outpaced sales growth in the department-store sector, driven by a disciplined inventory model and a strong focus on value-seeking shoppers. Its culture emphasizes speed, customer focus, and a relentless pursuit of operational efficiency, positioning Ross as a market leader in the off-price retail space.
Job Description
The Analyst, Merchant Support Operations will assist with maintenance of key department documents and reporting, transforming data into critical information and knowledge to help MSA and Merchant Leadership understand service performance and identify patterns. The role involves data analysis, building dashboards, and reporting insights to directly impact the business.
Requirements
- Bachelor’s degree
- 3+ years’ work experience
- Highly effective verbal and written communication
- Strong analytical and PC skills, with an emphasis on training documentation
- Experience with successfully implementing, driving, improving, and maintaining processes
- Organized and detail oriented to ensure accuracy
- Demonstrated decision-making ability and sense of urgency; ability to deal effectively with pressure, multiple tasks, deadlines and rapidly changing priorities
Benefits
- A broad range of affordable health insurance options & personal medical plan concierge
- 401(k) with employer match and Life insurance
- Ample PTO including accrued vacation, paid holidays, diversity day, summer Fridays and the ability to purchase additional vacation.
- Employee stock purchase plan
- Access to health and wellness benefits such as BetterHelp and Headspace
- Charitable donations matched by Ross Stores Foundation