IT Support Analyst 1

We are seeking an IT Support Analyst 1 to provide first-level technical support to clients, respond to user inquiries, and troubleshoot hardware and software issues.

Requirements

• Associate degree in Information Systems, Business, or related field, or equivalent experience
• 1-3 years relevant experience in IT or Customer Service
• Excellent verbal and written communications
• Demonstrates a working knowledge of the technology tools required within assigned responsibilities
• Effective organization and time management skills
• Ability to manage multiple tasks
• Strong attention to detail
• Ability to handle constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situations
• Ability to work in a highly collaborative environment and consult effectively with employees at all levels

Benefits

• Competitive benefits and compensation package
• Flexibility in schedule
• Empowering employees to balance life's demands