ServiceNow Architect
RSM US LLPToronto, Ontario, Canada • Calgary, Alberta, Canada • Red Deer, Alberta, Canada • Kitchener, Ontario, Canada • Edmonton, Alberta, Canada
Posted March 22, 2026
93000 - 157500 CAD
About the Company
We are the leading provider of professional services to the middle market globally.
Job Description
We are seeking a ServiceNow Architect to lead discovery workshops, define platform vision, and architect end-to-end solutions across ServiceNow modules. The ideal candidate will have hands-on experience with the ServiceNow platform, including architecture and solution design, and a strong understanding of ServiceNow platform architecture and integrations.
Requirements
- 5–8+ years of hands-on experience with the ServiceNow platform, including architecture and solution design
- ServiceNow Certified System Administrator (CSA) required; additional certifications such as Certified Implementation Specialist (CIS) or Certified Application Developer (CAD) strongly preferred
- Proven experience architecting and implementing ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, CSM, HRSD)
- Strong understanding of ServiceNow platform architecture, including integrations (REST/SOAP APIs), CMDB, data modeling, and security
- 3–5+ years of experience in a client-facing consulting role with demonstrated stakeholder management skills
- Experience leading cross-functional teams in Agile environments (Scrum, SAFe)
- Deep experience with ITIL/ITSM frameworks and enterprise service management concepts
- Strong background in business and systems analysis, with the ability to translate business needs into technical solutions
Benefits
- Competitive benefits and compensation package
- Flexibility in schedule
- Discretionary bonus based on firm and individual performance
