Customer Success Engineer (2nd shift: 12pm-9pm ET) - FedRAMP

Rubrik's Global Customer Support and Success Organization is a team of professionals committed to providing world-class post-purchase experience. The team is responsible for delivering post-deployment technical support to customers and partners with a wide range of technologies and cloud deployments.

Requirements

• 10+ years of enterprise technical support experience in storage or backup verticals
• Advanced knowledge of Rubrik's solutions, data protection, and recovery strategies
• Strong written and oral communication skills with the ability to document and present technical content to all levels
• Hands-on experience with installation, deployment, troubleshooting, configuration, and tuning of enterprise applications and solutions

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Insurance
• Vision Insurance
• Dental Insurance