Senior Customer Success Engineer (Monday - Friday shift: 9am-6pm ET)

Rubrik is seeking a Senior Customer Success Engineer to provide technical support to customers via phone, web, email, chat, onsite visits, and other support channels. The ideal candidate will have 10+ years of experience in enterprise technical support, with a strong background in storage or backup verticals, Linux/Unix command line, VMware, backup technologies, networking, and scripting languages. The role requires a bachelor's degree in Computer Science, Engineering, or a related field, or relevant work experience. The selected incumbent may be subject to additional background checks.

Requirements

• 10+ years of experience in enterprise technical support
• Strong background in storage or backup verticals
• Linux/Unix command line experience
• VMware, backup technologies, and networking experience
• Scripting languages (bash, Python, Perl, PowerShell) experience
• Bachelor's degree in Computer Science, Engineering, or a related field, or relevant work experience

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance