Parts Counter
Rudd Equipment CompanyKentucky, United States • Kentucky, United States
Posted January 6, 2026
Full Time
About the Company
Rudd Equipment Company is a leading dealer of construction and mining equipment serving six Midwestern states. With 65 years of industry experience, the company offers comprehensive sales, maintenance, and support services for heavy machinery, ensuring customers receive expert guidance and reliable parts. Rudd’s long‑standing reputation is built on a family‑oriented culture that values employee well‑being, which translates into attentive, respectful customer interactions. The firm’s blend of seasoned expertise and a youthful, collaborative spirit makes it an attractive workplace for professionals seeking a supportive, growth‑oriented environment.
Job Description
We are seeking a knowledgeable Parts Counter associate to assist customers in solving parts problems in person or by telephone, identify proper parts numbers, check availability, recommend and sell parts as a service and as requested by customer.
Requirements
- Greet customers and determine needs
- Prioritize work day to meet customer needs
- Edit customers' orders
- Expedite backorders with branches and manufacturers
- Always advise customers of order status
- Assist warehouse and shop parts as required
- Possess excellent organizational skills
- Maintain parts counter library
- Participate in factory training
- Assist clerk with reconciling purchase order number to invoices
- Display working knowledge of authorized password options
- Contribute at monthly parts meetings
- Ability to establish credibility quickly. Must be decisive and able to recognize and support the organization's goals and priorities