Parts Counter

We are seeking a knowledgeable Parts Counter associate to assist customers in solving parts problems in person or by telephone, identify proper parts numbers, check availability, recommend and sell parts as a service and as requested by customer.

Requirements

• Greet customers and determine needs
• Prioritize work day to meet customer needs
• Edit customers’ orders
• Expedite backorders with branches and manufacturers
• Always advise customers of order status
• Assist warehouse and shop parts as required
• Possess excellent organizational skills
• Maintain parts counter library
• Participate in factory training
• Assist clerk with reconciling purchase order number to invoices
• Display working knowledge of authorized password options
• Contribute at monthly parts meetings
• Ability to establish credibility quickly
• Must be decisive and able to recognize and support the organization's goals and priorities