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Job description
The Application Support Engineer II role combines advanced application support with engineering-level troubleshooting across enterprise platforms. Engineers will take lead on complex issues, identify root causes, and implement fixes to improve system stability. This role serves as a key escalation point and minimizes reliance on development teams.
Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations, perform advanced data analysis and debugging to identify root causes of system issues, implement configuration changes and light development fixes to resolve issues and improve system performance.
This role requires hands-on development experience, strong troubleshooting and analytical skills, ability to work independently on complex issues, and strong communication and collaboration skills.
Company
Transportation & Logistics
Ryder System, Inc. is a global logistics and transportation provider that specializes in optimizing supply chains for businesses of all sizes. The company offers a full suite of services—including truck leasing, maintenance, and sales; integrated 3PL solutions; warehousing and distribution; e‑commerce and omnichannel fulfillment; and last‑mile delivery—supported by advanced technology such as fleet telematics, warehouse automation, and electric‑vehicle maintenance. Ryder’s distinctive advantage lies in its scale, combining a fleet of millions of vehicle miles with a comprehensive technology platform that delivers real‑time visibility, predictive analytics, and cross‑border capabilities. The firm also focuses on talent management and nearshoring strategies to help clients reduce costs and improve sustainability. Together, these capabilities enable Ryder to "perfect the supply chains people depend on."
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