The Restaurant Events Manager will oversee the overall operation of events, sales/booking of private events, and their successful execution. They will be responsible for monitoring and improving event services, labor management, product presentation, financials, and administration.
Requirements
- Screen all calls and email requests for larger parties and respond in timely manner.
- Produce contracts based on food and beverage selections and all other details provided by guest/event hosts/assistants.
- Follow up on success of the event and provide client with all the requested receipts.
- Monitor what works and what doesn’t and communicate your observations and suggestions for improvements to the General Manager.
- Continually suggest new offerings for dining room guests based on demand and guest’s comments and feedback and/or current trends.
- Assist with training of all new hired and existing staff and training materials generation.
- Monitor and make sure quality of food and beverages is at its highest.
- Suggest promotions and bring revenue increase ideas, train staff on up selling, build guest loyalty by touching every single table, monitor schedules and actual hours worked, etc.
- Monitor and manage registers between shifts.
- Enforce federal, state, and local laws including health & labor.
- Monitor and ensure the accuracy of menus, wine list, beer and house cocktail lists and POS postings.
- Find a way to actively respond to all company/operation emails whenever possible and always in professional manner.
- Participate and monitor Avero reports regarding the daily performance of the restaurant.
- Follow up on all needed repairs immediately by informing GM and AGM or directly calling appropriate maintenance persons, be present and communicate outcome in detail to all involved and Avero.
- Attend all necessary meetings scheduled by General Manager, Director of Operations, or ownership.
- Continually develop knowledge of food, wine, beer, and spirits on own time and stay on top of current industry trends.
Benefits
- Competitive salary
- Benefits package
- Opportunities for professional growth and development