Client Escalation Specialist
SafeRide HealthSan Antonio, Texas, United States
Posted March 12, 2026
Full Time
About the Company
SafeRide Health is a mission-driven organization that ensures transportation is never a barrier to care.
Job Description
Join SafeRide Health as a Client Escalation Specialist to oversee health plan authorization approvals and resolve member and client escalations. Utilize customer service expertise and operational knowledge to maintain high service standards while ensuring members can access transportation services.
Requirements
- High school diploma or equivalent
- One (1) year of experience in a call center leadership, escalation, or senior support role
- Strong communication, problem-solving, and conflict resolution skills
Benefits
- Health insurance
- Paid time off
- Retirement plan
- Professional development opportunities
