The Advertising Operations Coordinator supports the advertising sales business by ensuring the accurate placement and execution of print and digital advertisements. The role provides administrative and operational support to the advertising sales operations within the global Commercial Sales department.
Requirements
- Proactively follow up with advertisers to ensure print and digital artwork is submitted by established deadlines.
- Review all artwork submissions to confirm compliance with technical specifications prior to sending files to Production for full pre-flight checks.
- Submit advertising files for pre-flighting and communicate any issues or required corrections to customers in a timely manner.
- Collaborate with Production Editors to ensure all advertisement placement requests and special positions are accurately executed prior to manufacturing.
- Review final issue proofs containing paid advertisements to ensure all scheduled ads are present, correct artwork is used, and positioning requirements are met.
- Review assigned digital staging links, provide timely approvals, and coordinate corrections with the Nxtbook production team. Share finalized live links with relevant stakeholders.
- Manage advertisement processing per issue in line with the guidelines outlined in Microsoft Dynamics MTR.
- Successfully complete assigned issues with high quality standards, including reviewing and approving layouts and proofs to ensure error-free ad placement.
- Respond to all email inquiries from advertisers, US/UK Advertising Coordinators, Production Editors, the Advertising Supervisor, and SAGE staff within 24 hours (excluding weekends and holidays).
- Communicate clearly, professionally, and in an organized manner at all times.
- Coordinate occasionally with Typesetters regarding the completion of ad processing and pre-flight activities.
- Assist the Advertising Supervisor with ad-hoc projects and initiatives as requested.
- Adhere to advertising guidelines for all assigned journals.
- Consistently meet or exceed productivity expectations for the role.
- Act as a key point of contact between SAGE Delhi and US/UK teams, ensuring professional and effective communication on journal-related matters.
- Monitor advertising progress throughout the production workflow and proactively address issues as they arise.
- Escalate any tense or sensitive communications to the supervisor promptly, and share positive feedback received from advertisers or US/UK stakeholders.
- Actively contribute ideas and feedback in a constructive and solution-oriented manner.
- Provide support to Advertising team members across select journals, as directed by the supervisor.
- Participate in departmental projects, committees, or task forces as assigned.
- Collaborate effectively with team members, supporting a positive and productive work environment.
- Maintain professional conduct, discipline, and courteous communication at all times.
- Ensure regular attendance, adhere to office timings, and report absences promptly to the Advertising Supervisor.
- Perform additional duties as required to support department and company goals.
Benefits
- Competitive salary
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Life insurance
- Paid time off
- Holidays
- Professional development opportunities
