Account Manager

Join a scaling, tight-knit team at Lever to serve as an advisor to customers, ensuring their success as high-performing hiring organizations. As a Customer Success Manager, you'll champion customer needs, build trusting partnerships, and advocate for their voices within Lever. This challenging but rewarding role requires experience in building lasting customer relationships and a passion for contributing to customer success.

Requirements

• 3+ years of customer relationship or account management experience working in software as a service (SaaS)
• Solutions and results-oriented mindset
• Experienced in customer-facing roles
• Highly organized with strong project management and time management skills
• Hands-on experience with product training to external customers
• Proven experience delivering value-based communications
• Strong ability to facilitate meetings with customers
• Empathy for customers
• Experience with opportunity identification for account expansion and revenue growth
• Passion and drive to work in a quickly growing startup

Benefits

• Competitive Salary
• Health, Dental, and Vision Insurance
• Paid Time Off