Bilingual Customer Support Specialist
SamsaraRemote - AL
Posted March 5, 2026
43435 - 58400 USD
Full Time
About the Company
Samsara is the pioneer of the Connected OperationsTM Cloud, which enables organizations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.
Job Description
Samsara is looking for growth-minded, results-driven Customer Support Specialists with strong organizational skills and a high focus on customer service. The goal of the Customer Support Specialist is to help support Samsara's rapidly growing service solutions and provide an exceptional customer experience.
Requirements
- 3+ years of experience in a customer-facing role within a contact center environment
- Full bilingual proficiency (English/Spanish) is a must
- Expertise in handling service requests in billing, RMA, cancellations, renewals, or customer success management or specialist roles
- Proven ability to independently resolve challenging customer issues with a high degree of accuracy and professionalism
Benefits
- Flexible Working
- Professional Development Stipend
- Comprehensive Health and Parental Leave Plans
