Customer Success Manager - Canada

Samsara is the pioneer of the Connected OperationsTM Cloud, enabling organizations to harness IoT data for actionable insights and improve their operations. The Customer Success Manager role involves working closely with top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.

Requirements

• 2-4+ years of experience in a senior Customer Success, account management, or strategic consulting role
• Solutions-oriented with strong problem-solving skills
• Proven track record of building trust and communicating effectively with a wide variety of stakeholders
• Diplomacy, tact, and poise under pressure when working through customer issues
• Bachelor’s degree from a 4-year institution

Benefits

• Flexible Working
• Professional Development Stipend
• Comprehensive Health and Parental Leave Plans