Pool Concierge must be an outgoing, motivated individual capable of adapting to change in a fast-paced service-driven environment. Demonstrates passion for people, encouraging and inspiring guests to elevate their health and relaxation, while creating a memorable best-in-class guest and safety experience.
Requirements
- Welcomes guests, including VIP members, at Pool check in and ensures they are comfortable.
- Performs and accurately records retail transactions including cash, credit card, Earned Rewards and comps through Point-of-Sale System using proper procedures.
- Communicates effectively between team and shared departments while consistently checking in with guests on pool deck to meet all needs.
- Maintains safe, sanitary, and cleanliness in all areas visible to guests, organizing and consistently upholding merchandise presentations within the pool kiosk.
- Assists facilities team in setting up and tearing down pool deck equipment.
- Models and upholds enterprise and department policies and procedures as well as Standard Operating Guidelines.
- Performs other duties as assigned to support the efficient operation of the department.
Benefits
- Medical, dental, and vision insurance
- 401k plan
- Life insurance
- Paid time off
- Holidays off