Pool Service Specialist (Temp)

Reporting to the Supervisor, Pool Services, the Pool Service Specialist is responsible for creating authentic and memorable experiences for every guest at the pool and spa. Provides towels, amenities, seating options and has exceptional knowledge of food and beverage menu items available to the guests. Demonstrates a passion for people, encouraging and inspiring guests to elevate their health and relaxation, while creating a memorable best in class guest and safety experience.

Requirements

• Welcomes guests at the Pool Check-in station, provides exceptional best in class guest service that makes them feel comfortable.
• Provides accurate information to guests in a courteous manner; filling all reasonable guest requests while anticipating their needs and accommodations around the pool deck.
• Performs and accurately records retail transactions including cash, credit card, earned rewards and comps through point of sale system using proper procedures.
• Maintains and balances a cash drawer with minimal variances.
• Removes soiled towels and resets presentation with clean towels consistently using the utmost best in class safety, sanitation and cleanliness practices.
• Responsible for day-to-day tasks including but not limited to; dusting, cleaning shelves, organizing and consistently upholding merchandise presentation expectations within the pool kiosk.
• Assists the Facilities department with set up and breakdown of chairs and replenishing towels around the pool deck.
• Assists pool servers with food running and bussing, as needed.
• Models and upholds enterprise and department policies and procedures as well as standard operating procedures.
• Ensures day-to-day operations including product receiving, fulfillment, and training/certification requirements.

Benefits

• Paid time off
• 401k matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Accidental death and dismemberment insurance