FULL-TIME MEMBER SERVICES REPRESENTATIVE - Bilingual a plus
SANDIA AREA FEDERAL CREDIT UNIONAlbuquerque, New Mexico, United States
Posted February 2, 2026
Full Time
About the Company
Sandia Area Federal Credit Union is a member‑owned, federally insured credit union serving residents of Albuquerque, Rio Rancho, Santa Fe, and surrounding counties. It offers comprehensive consumer and business banking services—including loans, free access to 30,000 ATMs, mobile and online banking, and EMV‑protected debit cards—while focusing on Permaculture values and local community support. The credit union distinguishes itself with personalized, local service for businesses of all sizes and a strong commitment to community outreach, environmental stewardship, education, and support for military families. Employees benefit from a robust package that includes health coverage, a 401(k) with match, a defined‑benefit pension, paid leave, and competitive compensation, reflecting the organization’s emphasis on long‑term career growth.
Job Description
Join Sandia Area FCU as a Contact Center MSR and embark on an exciting adventure. Enjoy fantastic benefits and promote your health and well-being. Deliver high-quality member service and maintain personal accountability in your actions and behaviors. This role requires excellent communication skills, analytical ability, and a strong commitment to upholding the organization's mission, vision, and values.
Requirements
- High school degree or equivalent
- One year of applicable experience required
- Financial institution experience preferred
- Call center experience a plus
- Bilingual ability a plus
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Paid Short-Term Disability, Life Insurance, and AD&D
- Holiday Pay, Vacation, Birthday, Floating Holiday & Sick Leave
- Tuition Reimbursement for Professional Development
- 401(k) Plan with Employer Match
- Pension Plan for Long-term Security
- Exciting Opportunities for Career Advancement