Contact Center Representative 1- Bilingual
SunwardAlbuquerque, New Mexico, United States
Posted March 31, 2026
Full Time
About the Company
Sunward is a financial services firm specializing in mortgage and consumer lending, offering end-to-end loan origination, processing, and quality assurance services. The company focuses on delivering compliant, efficient lending solutions to support member growth and regulatory standards.
Job Description
Develops positive relationships with internal and external members, exhibits the Credit Union’s core values, and provides superior member service to enhance membership growth and loyalty while meeting the member’s financial needs.
Requirements
- Minimum one year’ customer service experience
- Thorough knowledge of Credit Union products and services, features, and benefits
- Demonstrated sales skills and ability to cross-sell effectively
Benefits
- Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement Plan
- Paid Time Off and Holidays
- Wellness Program
