Customer Experience Advisor | S1 | Retail Banking | Unity Place Branch | Milton Keynes

Santander is looking for a Customer Experience Advisor based out of Unity Place Branch - Milton Keynes Branch, working 35 hours per week, on a rota’d basis Monday to Saturday, between 8am & 6pm. The role is a 12 Month Fixed Term Contract.

Requirements

• Proven ability to deliver outstanding customer service either from a face to face or a telephony background
• The ability to communicate effectively with customers to truly understand their needs
• A real desire to go above-and-beyond for customers
• Effective team working skills with a flexible, can-do approach to work
• Openness to a broad range of activities even if outside of standard expectations
• Ability to grow, adapt and change accommodating business needs and priorities

Benefits

• 25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• Voluntary healthcare benefits at discounted rates
• Death-in-service benefit and income protection insurance
• Option to take advantage of discounted rates for additional life assurance and critical illness cover
• Share in Santander’s success by saving or investing in our share plans
• Competitive rewards
• Wellbeing that goes beyond work
• Support for every life stage
• Time to give back through volunteering opportunities