Customer Success Manager - Public Cloud Financial Solutions
SAPIle-de-France, France
Posted March 2, 2026
Full Time
About the Company
SAP is a leading enterprise application and business AI company that provides comprehensive solutions for complex organizational processes. Their integrated portfolio covers ERP, financials, business intelligence, procurement, HCM, SCM, planning, efficiency, sustainability, innovation, analytics, reporting, and dashboarding, making them a cornerstone of modern business ecosystems. SAP's commitment to fostering meaningful conversations and respecting their community underscores their dedication to creating a positive and inclusive environment.
Job Description
The Customer Success Manager - Public Cloud Financial Solutions is responsible for the daily management of cloud customer accounts assigned to them. They develop and implement strategies and deployment plans to promote the adoption of existing solutions and identify new business opportunities within assigned accounts.
Requirements
- Develop and implement strategies and deployment plans for new clients and contract renewals
- Promote widespread adoption of solutions by clients and encourage their use using all available tools
- Conduct quarterly account reviews and monthly relationship reviews with clients and account team members
- Maintain a close working relationship with other regional commercial teams
- Be the primary point of contact for cloud solutions for your portfolio accounts
Benefits
- Continuous learning, skill development, excellent benefits
- Competitive salary
- Generous Paid Time Off
- 401k Matching